Last updated: 15 July 2026
1. The service
Finsuri is a workspace for licensed insurance intermediaries. It reads the policy documents, quotes and correspondence your firm handles; extracts and organises their contents; flags potential coverage gaps; compares quotes; drafts submissions and client correspondence for your review; and keeps an audit trail of actions taken in your workspace. By creating a firm workspace or accepting an invitation to one, you agree to these terms on behalf of yourself and, if you set up the workspace, your firm.
2. Accounts and eligibility
- Finsuri is a business tool for licensed insurance intermediaries and their staff — it is not offered to consumers.
- You are responsible for the accuracy of your account details and for keeping access to your sign-in email secure; anyone who can read your email can sign in as you.
- Workspace owners are responsible for who they invite and the roles they grant.
3. Professional responsibility
Finsuri is a productivity and intelligence tool, not a licensed adviser. AI-extracted data, gap findings, comparisons and drafts are prepared to support your judgement, and can contain errors or omissions. You must review every output before relying on it or sending it. The licensed intermediary remains solely responsible for the advice given to clients, the placements made, and compliance with all applicable regulatory obligations, including those administered by MAS.
4. Your data
- Your firm owns its data — the documents you upload, the records built from them, and your audit trail.
- You grant us the licence needed to process that data to provide the service (including AI processing as described in the Privacy Policy). We do not use your data to train AI models and we do not sell it.
- You are responsible for having the right to upload the documents and personal data you bring into Finsuri, and for your firm's own PDPA obligations to its clients.
- On leaving, you may export your records; we delete your data on request as described in the Privacy Policy.
5. Acceptable use
Don't attempt to access another firm's data, probe or overload the service, upload malicious content, use the service to send spam, or resell access without our agreement. We may suspend accounts that put other customers' data or the service at risk.
6. Fees and trials
Current plans and early-access pricing are on the pricing page. Trials and early access are provided free of charge; we will give reasonable notice before any workspace begins to be charged, and material price changes take effect from your next billing cycle.
7. Availability and changes
We work to keep Finsuri available and fast, but during early access we do not promise a specific uptime level, and features may change as the product develops. We will not remove your firm's ability to export its data.
8. Intellectual property
Finsuri and its software, design and branding remain ours. Your data remains yours. Feedback you choose to give us may be used to improve the product without obligation.
9. Disclaimers and liability
The service is provided "as is" during early access. To the maximum extent permitted by law: we are not liable for indirect or consequential losses, or for losses arising from reliance on unreviewed AI output; and our total liability in any 12-month period is capped at the fees your firm paid for the service in that period (or S$100 if you have paid nothing). Nothing in these terms excludes liability that cannot be excluded under Singapore law.
10. Termination
You may stop using Finsuri and close your workspace at any time. We may suspend or terminate accounts for material breach of these terms, with notice where practicable. Sections 3, 4, 8, 9 and 11 survive termination.
11. Governing law
These terms are governed by the laws of Singapore, and disputes are subject to the exclusive jurisdiction of the Singapore courts.
12. Contact
Questions about these terms: privacy@finsuri.com.